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TI, KIM, TIM - Das sollten sie 2026 wissen

Like WhatsApp.
But secure and integrated into your IT.

As the first approved TI-Messenger, Famedly delivers faster and more secure team communication.

Hosted in Germany & GDPR-compliant
Integrates with existing systems
Two months risk-free trial
App-Oberfläche des Famedly TI-Messengers, die zeigt, wie medizinisches Personal in Echtzeit über die Diagnose eines Patienten kommuniziert. Ein Text- und Audio-Nachrichtenaustausch zwischen zwei Benutzern wird dargestellt.
University hospitals, hospitals, care services, and 13,000 pharmacies use Famedly
Seniorendienst Ro CC 88tzel
Pflegeteam Erftkreis
Klinikum Wels-Grieskirchen
Salzburger Landeskliniken
Medizinische Hochschule Hannover (MHH)
Diakonie- und Sozialstation Schönbuchlichtung
Stadtmission Karlsruhe
Xtention
Goethe Uni-Klinikum
Gedisa
Seniorendienst Ro CC 88tzel
Pflegeteam Erftkreis
Klinikum Wels-Grieskirchen
Salzburger Landeskliniken
Medizinische Hochschule Hannover (MHH)
Diakonie- und Sozialstation Schönbuchlichtung
Stadtmission Karlsruhe
Xtention
Goethe Uni-Klinikum
Gedisa
Seniorendienst Ro CC 88tzel
Pflegeteam Erftkreis
Klinikum Wels-Grieskirchen
Salzburger Landeskliniken
Medizinische Hochschule Hannover (MHH)
Diakonie- und Sozialstation Schönbuchlichtung
Stadtmission Karlsruhe
Xtention
Goethe Uni-Klinikum
Gedisa

Many hospitals, clinics, and care services
already benefit from Famedly.

Communicate faster, more securely, and seamlessly
via TI-Messenger.

Works like WhatsApp

Share medical documents, clarify patient questions, get a second opinion. As easy as using a private messenger. No training needed — just get started right away.

Connected with internal and external colleagues

Through the directory service, connected hospitals, practices, pharmacies, care professionals, and more are reachable directly. Find and contact the right person directly via the TI-Messenger — no phone number required.

8+

IT integrations successfully delivered

Including Frankfurt University Hospital, among others.

Simple documentation and administration

Professionals are assigned directly to each patient case, and chat messages are documented automatically. Double documentation becomes a thing of the past.

100% GDPR-compliant — built for the future

No more data protection concerns, thanks to secure servers in Germany, ISO 27001 certification, full data sovereignty, and end-to-end encryption.

5x faster communication

Famedly users report a fivefold time saving in their day-to-day team communication and coordination.

A future-ready messenger solution for healthcare, built by clinicians for clinicians.

"Standard messengers don’t work in healthcare. With Famedly, we have developed a modern solution that is as easy to use as WhatsApp and opens up new possibilities through its integration with hospital information systems and the telematics infrastructure."

— Dr. Phillipp Kurtz and Dr. Niklas Zender
Founders and Managing Directors of Famedly
Dr. Phillipp Kurtz und Dr. Niklas Zender, Gründer von Famedly.

Famedly connects all parties in healthcare.

Famedly-Infografik, die zeigt, wie der TI-Messenger alle Parteien im Gesundheitswesen vernetzt, darunter Apotheken, Kliniken, Pflegeeinrichtungen und Arztpraxen, und damit interoperable und intersektorale Kommunikation ermöglicht.

Discover Famedly

For Care Services

Digital communication for nursing staff, management, and on-call teams — for optimal teamwork.

For Hospitals and Clinics

A unified communication solution for the entire organization — both internal and external.

From fax to Famedly.

Without Famedly

Insecure data exchange
Multiple communication channels
Limited reachability of external colleagues
Loss of information through phone, fax, and paper
Difficult collaboration in distributed teams
Cumbersome access to patient data
Common messengers are not compatible with each other

With Famedly

Secure exchange of patient data (GDPR-compliant)
One app for all communication
External facilities, practices, or pharmacies reachable directly
Communication is always traceable
Optimal collaboration for distributed teams
Access to patient data anytime, anywhere
Compatible with other messengers (interoperable)

Easy onboarding.

Low implementation effort

We bring the experience of more than 35 customer projects and handle the project management. Your effort: just a few days.

Team onboarding

Together, we guide the rollout of the TI-Messenger within your team — for a fast, hassle-free start.

Try risk-free for 2 months

Test Famedly in your environment, with no long-term commitment and at minimal cost.

Personal support

Tailored support for every need — from email and phone to 2nd level, including a 24/7 option.

Frequently Asked Questions.

What is the difference between KIM and TIM?

KIM is a secure email inbox; TIM is a secure messenger for fast communication. TIM is used as a complement to KIM.

Is it really safe to run the messenger on private devices?

Yes. The app runs in a sandbox and no data is stored on private devices. The screenshot function is disabled. To take and send a photo, there is a built-in capture function inside the app. A PIN lock for the Famedly app is enabled automatically if the user does not already use a global PIN lock on their smartphone.

On which devices is the application available?

We recommend using a mobile device. However, there are also two ways to run the app on a computer: through your web browser as a web app, or as a desktop app.

Does the messenger also work without a TI connection?

Yes. For internal business communication, the Famedly Messenger can also be used without a connection to the telematics infrastructure (TI). However, we recommend connecting to the TI, as this makes communication and administration even easier and more efficient.

Is Famedly 100% GDPR-compliant?

Yes. From the very beginning, Famedly has taken into account all relevant data protection requirements when developing the solution, and therefore meets the requirements of the GDPR in full. Famedly was the first provider to receive gematik approval for its TI-Messenger. This ensures, on one hand, that all data protection and information security aspects are fully addressed, and on the other hand, that interoperability between different TI-Messenger providers is guaranteed.

How much effort is involved in the introduction and implementation?

Your effort is minimal because we utilize standardized, proven processes. A dedicated contact person will support you throughout the entire onboarding process and beyond. The exact duration, however, depends on the type of integration.

We’re connecting healthcare.
Are you on board?

Easy implementation
Risk-free trial
Transparent pricing